Time 2 Hear Website Privacy Policy

This Website Privacy Policy explains how Time2Hear collects, uses, and protects your information when you visit our website: www.time2hear.com.au. By using this site, you agree to the terms of this Privacy Policy.

We may collect the following information when you use our website:

• Personal information you provide via contact forms, appointment bookings, or newsletter sign-ups
• Technical data such as IP address, browser type, and device information
• Website usage data via cookies and analytics tools

We use the information collected to

• Respond to your enquiries or appointment requests.
• Improve our website and services.
• Understand how visitors use our website.
• Manage and secure our online systems.

We do not sell or rent your personal information to third parties.

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and session information.
• Analyse website traffic (e.g. via Google Analytics).
• Improve your browsing experience.

You can control or disable cookies through your browser settings, though this may affect how you experience our website.

We may use third-party services that collect and process data on our behalf, such as:

• Online booking tools (e.g. Calendly)
• Analytics platforms (e.g. Google Analytics)
• Embedded maps (e.g. Google Maps)
• Feedback or survey tools

These third parties are responsible for their own privacy policies. Where possible, we choose providers who store data in Australia or comply with Australian privacy regulations.

Our site may contain links to external websites. Time2Hear is not responsible for the content or

privacy practices of those websites.

We take reasonable steps to protect the personal information collected through our website from misuse, loss, unauthorised access, modification, or disclosure. This includes:

• SSL encryption for all data transmitted through our website.
• Secure storage of any information collected through online forms.
• Regular security updates and monitoring.
• Limited access to personal information by authorised staff only.

Please note that no data transmission over the internet is 100% secure. While we strive to protect

your information, we cannot guarantee absolute security.

You may request access to any personal information we hold about you that was collected through this website. To do so, please contact us using the details below.

If you have questions about this Website Privacy Policy or wish to access or update your

information, please contact:

Clinic Name - Time2Hear

Email - hello@time2hear.com.au

Phone - (07) 3059 9866

• Australian Privacy Principles – OAIC
• Cookies and Privacy Tools – OAIC

We may update this policy occasionally to reflect changes to our website or legal obligations. The

most current version will always be published on this page.

Version 1.0.              Updated: November 2025